For Patients & Caregivers

Patients and the people who care for them are the reason behind everything we do. Learn about the ways we support those we serve, from financial assistance to proactive prescription refill notification programs to providing in-depth information for a better quality of life.

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We are here to help you
Assistance & Resources
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Billing & Financial Assistance

Specialty medications often cost much more than common prescriptions. We’re here to help you navigate insurance, billing and supplemental financial programs for those who qualify.

Learn about Financial and Billing Assistance
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Patient Management Program

Our pharmacists are trained in managing your condition, with a proactive, holistic approach, coordinating with your entire network of Michigan Medicine health care providers.

Find out about our Patient Management Program
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Information for Caregivers

Access help managing and administering specialty medication for the people you care for.

Find information for caregivers
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Patient Rights & Responsibilities

Learn more about your rights and responsibilities as a patient of U-M Health Specialty Pharmacy.

Explore your rights and responsibilities
What to expect

We know that your specialty prescription needs can be complex and overwhelming. We’re here for all of it. We are dedicated to working with you, your prescribers, and your clinics to achieve a fully integrated health care team that keeps you feeling supported and heard.

We go beyond filling prescriptions. Our team understands the details of your treatment plan, and of your specific conditions, so we can address your questions and concerns.

Seamless collaboration with your entire team of U-M Health providers means anticipating your needs, safe prescribing and a simplified refill process.

When you’re a patient of U-M Health Specialty Pharmacy, you can expect regular contact to check on your health and prescriptions needs, before you need them.

Within our geographic service areas, specialty pharmacy prescriptions can be delivered right to your door with special care including temperature control and protective packaging. Restrictions may apply.

No matter what time of day or night you might need us, we’re always here, with an after-hours call service for nights, weekends and holiday.


We have answers. Explore common questions, diagnosis-specific inquiries and important details about using our Specialty Pharmacy services.

Explore our FAQ page
What People Are Saying

“From this end, it’s very smooth. I’m not hit with a lot of expenses or a lot of bills. They’re pleasant on the phone when I call about refills, very accommodating when I’m going to be out of town so I can get his shipments when I need them. I wish all the pharmacies worked that smoothly.”

–Neil C.
Specialty Pharmacy Patient