Specialty Pharmacy Services

The University of Michigan Health Specialty Pharmacy is dedicated to providing inclusive access to specialty medications and innovative clinical care from diagnosis to delivery and throughout the treatment process.

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Patient management program

Specialty medication takes more information, more planning and a pharmacy partner that’s willing to work with your care team and insurance. And when you receive personalized service from pharmacists who know you, you get the most from your drug therapy. 

Our Patient Management Program (PMP) helps to monitor your medications or drug therapies, track your progress and manage side effects. Other key benefits of our services include:

  • Specialty medication education, counseling and support integrated into your clinic team
  • Refill reminders
  • Free delivery of your specialty medication 
  • Access to a pharmacist 24 hours a day, 7 days a week (including holidays and weekends)
  • Help navigating insurance benefits and applying for financial assistance programs
Contact Us

Call the Specialty Pharmacy: 
855-276-3002

Call the Transplant Pharmacy:
866-946-7695

Fax: 734-232-3408

 

HOW CAN WE HELP YOU?
Prescription bottle with medication coming out.
Manage Prescriptions

At the U-M Health Specialty Pharmacy, you’re more than an Rx number. That’s why we don’t just fill orders. We help people manage their treatments and everything that may include.

Learn how to manage prescriptions
Person looking at a box of medication with a tablet in their hands standing in front of a shelf of medication.
Billing & Financial Assistance

Specialty medications often cost much more than common prescriptions. We’re here to help you navigate insurance, billing and supplemental financial programs for those who qualify.

Get billing & financial assistance
Patient looking at medication.
FAQ

Explore common patient questions with answers straight from our pharmacy team.

Explore the FAQ
Pharmacist going over medication with patient or caregiver.
Contact Us

Explore the different ways you can reach the U-M Health Specialty Pharmacy team, day or night.

Contact Specialty Pharmacy
Emergency Preparedness

If there is a disaster in your area, please contact our pharmacy. We will work with you to deliver your medication with little or no treatment interruptions.

Contact Us
GETTING STARTED IS EASY

Get help managing and administering specialty medication for yourself or the people you care for.

Get Started
Accreditation

We Are URAC® Accredited

URAC logo

Utilization Review Accreditation Commission (URAC) is the nation’s leading pharmacy quality organization and accreditor of specialty pharmacies. URAC’s Specialty Pharmacy Accreditation is a complete, independent review process that examines a pharmacy’s ability to consistently provide high-quality care to patients who get medications that need special handling and/or administration, a high degree of monitoring and more clinical support than other typical treatments. URAC’s Specialty Pharmacy Accreditation is the leading sign of a pharmacy’s ability to manage patients with complex chronic diseases.

Find out more about URAC accreditation

 

We Are ACHC Accredited

ACHC Accredited seal

Accreditation Commission for Health Care (ACHC) is an internationally recognized accrediting body with customers throughout the United States and beyond. Known for value, expertise, and superior customer service, ACHC’s focus since 1986 has been helping organizations deliver safe, high-quality patient care in an environment of operational excellence. ACHC Accreditation Programs – including those for Specialty Pharmacy – were created in consultation with industry experts to ensure relevance, value, integrity and the best in customer service.

Find out more about ACHC accreditation

SPECIALTY PHARMACY ADVANTAGE

Specialty medications require specialty care. Beyond sourcing and delivering your medication, our team is dedicated to the questions, concerns and challenges our patients face every day. Sometimes it takes more than medicine to live life to the fullest. We’re here for that too.

Learn about Specialty Pharmacy
Testimonials
WHAT PEOPLE ARE SAYING

“When I call them up, it’s not a series of call flow questions. It’s a series of care questions. Not sometimes, all the time. Have I missed doses? Have I had reactions? The holiday is coming up, can we arrange that? How are you feeling? Questions for the pharmacy? The injections are always packaged properly and cold. They make it a priority to give you what you need. It’s a beautiful relationship.”

Jay F.
U-M Health Specialty Pharmacy Patient
FEATURED NEWS & STORIES Pills on shelves
News Release
Michigan Medicine to deploy Zipline’s drone service for delivery of patient prescriptions
Michigan Medicine will deploy Zipline’s new home delivery service to bring prescriptions to hundreds of thousands of patients around Washtenaw County beginning in 2024. 
News Release
Michigan Medicine plans significant expansion of specialty pharmacy services
Michigan Medicine plans to significantly expand its specialty and mail order pharmacy program at a Dexter facility, after approval from the U-M Board of Regents.
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Health Lab
Complex procedure saves man on life support, reverses organ failure
A specialized procedure saved one man who was on life support in the hospital.
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Health Lab
All FODMAPs aren’t created equal: working toward alternative diets to manage IBS
Two studies from Michigan Medicine may provide hope for patients with irritable bowel syndrome (IBS) struggling to implement the traditional low-FODMAP diet.
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Health Lab
Maternal suicide study provides insights into complicating factors for perinatal deaths
Suicide during pregnancy and in the months after having a baby is more likely among women who have had other mental and physical health problems, intimate partner issues or recent bereavement.