Specialty Pharmacy Services

The University of Michigan Health Specialty Pharmacy is dedicated to providing inclusive access to specialty medications and innovative clinical care from diagnosis to delivery and throughout the treatment process.

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Patient management program

Specialty medication takes more information, more planning and a pharmacy partner that’s willing to work with your care team and insurance. And when you receive personalized service from pharmacists who know you, you get the most from your drug therapy. 

Our Patient Management Program (PMP) helps to monitor your medications or drug therapies, track your progress and manage side effects. Other key benefits of our services include:

  • Specialty medication education, counseling and support integrated into your clinic team
  • Refill reminders
  • Free delivery of your specialty medication 
  • Access to a pharmacist 24 hours a day, 7 days a week (including holidays and weekends)
  • Help navigating insurance benefits and applying for financial assistance programs
Contact Us

Call the Specialty Pharmacy: 
855-276-3002

Call the Transplant Pharmacy:
866-946-7695

Fax: 734-232-3408

 

HOW CAN WE HELP YOU?
Prescription bottle with medication coming out.
Manage Prescriptions

At the U-M Health Specialty Pharmacy, you’re more than an Rx number. That’s why we don’t just fill orders. We help people manage their treatments and everything that may include.

Learn how to manage prescriptions
Person looking at a box of medication with a tablet in their hands standing in front of a shelf of medication.
Billing & Financial Assistance

Specialty medications often cost much more than common prescriptions. We’re here to help you navigate insurance, billing and supplemental financial programs for those who qualify.

Get billing & financial assistance
Patient looking at medication.
FAQ

Explore common patient questions with answers straight from our pharmacy team.

Explore the FAQ
Pharmacist going over medication with patient or caregiver.
Contact Us

Explore the different ways you can reach the U-M Health Specialty Pharmacy team, day or night.

Contact Specialty Pharmacy
Emergency Preparedness

If there is a disaster in your area, please contact our pharmacy. We will work with you to deliver your medication with little or no treatment interruptions.

Contact Us
GETTING STARTED IS EASY

Get help managing and administering specialty medication for yourself or the people you care for.

Get Started

 

URAC logo

We Are URAC® Accredited

Utilization Review Accreditation Commission (URAC) is the nation’s leading pharmacy quality organization and accreditor of specialty pharmacies. URAC’s Specialty Pharmacy Accreditation is a complete, independent review process that examines a pharmacy’s ability to consistently provide high-quality care to patients who get medications that need special handling and/or administration, a high degree of monitoring and more clinical support than other typical treatments. URAC’s Specialty Pharmacy Accreditation is the leading sign of a pharmacy’s ability to manage patients with complex chronic diseases.

Find out more about URAC accreditation

 

SPECIALTY PHARMACY ADVANTAGE

Specialty medications require specialty care. Beyond sourcing and delivering your medication, our team is dedicated to the questions, concerns and challenges our patients face every day. Sometimes it takes more than medicine to live life to the fullest. We’re here for that too.

Learn about Specialty Pharmacy
Testimonials
WHAT PEOPLE ARE SAYING

“When I call them up, it’s not a series of call flow questions. It’s a series of care questions. Not sometimes, all the time. Have I missed doses? Have I had reactions? The holiday is coming up, can we arrange that? How are you feeling? Questions for the pharmacy? The injections are always packaged properly and cold. They make it a priority to give you what you need. It’s a beautiful relationship.”

Jay F.
U-M Health Specialty Pharmacy Patient
FEATURED NEWS & STORIES Pills on shelves
News Release
Michigan Medicine to deploy Zipline’s drone service for delivery of patient prescriptions
Michigan Medicine will deploy Zipline’s new home delivery service to bring prescriptions to hundreds of thousands of patients around Washtenaw County beginning in 2024. 
News Release
Michigan Medicine plans significant expansion of specialty pharmacy services
Michigan Medicine plans to significantly expand its specialty and mail order pharmacy program at a Dexter facility, after approval from the U-M Board of Regents.
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Health Lab
Clinical smart watch finds success at identifying atrial fibrillation
A Michigan Medicine research team developed a prescription wristwatch that continuously monitors the wearer’s heart rhythm and uses a unique algorithm to detect atrial fibrillation. The clinical-grade device, called the Verily Study Watch, proved very accurate at identifying atrial fibrillation in participants.
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Health Lab
This gross mixture has big benefits for the study of bacteria
Michigan Medicine researchers have found that growing bacteria on agar mixed with organs is an efficient and effective way to study infectious pathogens.
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Health Lab
An innovative pharmacy service for pain management
An innovative service at Michigan Medicine offers pain management support for patients and care teams